Eva Yearsley has 20 years progressive business experience in Hospitality Management. Prior to consulting, she specialized in Training and Development. Her background includes eight years employment with Four Seasons Hotels and Resorts in Human Resources, Training and Development. After establishing her consulting company, Four Seasons retained her services for an additional eight years to assist with the training and development of their managerial and staff courses.
 
Her hotel client list also includes world renown hotels such as: the Hotel Bel-Air, W Hotel, Shutters at the Beach, The Lodge at Koele, and the Manele Bay Hotel.
 
Outside the hotel industry, she has worked with an ophthalmology group, an advertising agency and law and telecommunication firms in creating service driven cultures.
 
During the past two years, she has focused on assisting organizations through the development of a unified strategy to improve customer service. She has designed a variety of corporate training programs, facilitated numerous focus groups and supported her clients in achieving quality and service excellence.
 
She has a history of successful Human Resources and Training accomplishments in Canada, the United States and Britain.