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Foundations of Leadership

The goal of this program is to help first time managers develop their management skills through a program to augment their on-the-job experience with an understanding of the organization’s operating strategy. The focus is on developing leaders-to-be prepare for their challenges and responsibilities. To succeed managers need the “foundation” skills of leadership, including:
  • Goal setting - letting people know what is expected of them, developing talent
  • Communication - letting people know how they are doing
  • Conflict resolution - focusing on needs not personalities
  • Coaching - giving credit where credit is due
  • Teamwork - creating an environment of high performance teams that utilizes the talents of all individuals
Key topics: the transition from a non-manager to manager position, problem solving, goal setting, planning, coaching, and the manager's role in creating the effective team.

Course Objectives:
  • Understand the role of the manager today
  • Establish demanding, but achievable goals
  • Monitor performance to ensure standards and goals are met
  • Apply the problem solving process to the company's challenges
  • Increase employee involvement and commitment
  • Link team responsibilities to customer needs
Who Should Attend:
Managers with less than one year experience or team leaders identified within the organization with managerial potential that are about to take a new leadership role.