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Foundations of Leadership
The goal of this program is to help first time managers develop their management skills through a program to augment their on-the-job experience with an understanding of the organization’s operating strategy. The focus is on developing leaders-to-be prepare for their challenges and responsibilities. To succeed managers need the “foundation” skills of leadership, including:
- Goal setting - letting people know what is expected of them, developing talent
- Communication - letting people know how they are doing
- Conflict resolution - focusing on needs not personalities
- Coaching - giving credit where credit is due
- Teamwork - creating an environment of high performance teams that utilizes the talents of all individuals
Key topics: the transition from a non-manager to manager position, problem solving, goal setting, planning, coaching, and the manager's role in creating the effective team.
Course Objectives:
- Understand the role of the manager today
- Establish demanding, but achievable goals
- Monitor performance to ensure standards and goals are met
- Apply the problem solving process to the company's challenges
- Increase employee involvement and commitment
- Link team responsibilities to customer needs
Who Should Attend:
Managers with less than one year experience or team leaders identified within the organization with managerial potential that are about to take a new leadership role.
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