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Team Building
Success depends on the unified efforts and a clear understanding of who the organization is and where it's heading. This learn-by-doing program provides managers with the tools needed to interact effectively to achieve results. Attention is given to individual skill sets as well as the collective organization's culture. Assessment instruments and activities are used to continually improve individual and team performance.

Key topics: leadership styles, teamwork, shared values, communication, diversity awareness, change, and coaching skills.

Course Objectives:
   Develop team leadership skills required in the hospitality industry today.
   How to use shared values to set and obtain department and company goals.
   Understand the advantages of utilizing and managing an increasingly diverse team.
   Change our attitudes on change for the continued success of the organization.
   Utilize teamwork culture for optimum creativity and productivity.
   Communicate through business messages that motivate, persuade and influence.
   Turn resistance into commitment and accountability.

Who Should Attend:
Department heads who wish to enhance their leadership and team building skills through a workshop to augment their on-the-job experience with an understanding of the bigger picture and today's core principles of management.